big bazi Terms and Conditions
Please read the rules below carefully before using this platform. By using our services, you are considered to have accepted these terms.
Table of Contents
- 1. General Provisions
- 2. Account Registration
- 3. Identity Verification
- 4. Account Security
- 5. Financial Transactions
- 6. Bonuses and Promotions
- 7. Gaming Rules
- 8. Prohibited Activities
- 9. Intellectual Property
- 10. Limitation of Liability
- 11. Service Suspension and Termination
- 12. Changes to Terms
- 13. Contact and Support
1 General Provisions
These terms and conditions apply to the big bazi platform and all related services. By visiting the website, creating an account, participating in any game, or completing a financial transaction, you are considered to have fully read, understood, and agreed to comply with these terms.
big bazi reserves the right to amend these terms at any time. Continued use of the services after any changes take effect means you have accepted the revised terms. We therefore recommend checking this page regularly.
To use big bazi's services, users must be eligible to participate in online gaming under the laws applicable in their place of residence. Users for whom online gaming is legally prohibited are not permitted to register on this platform.
2 Account Registration
To create an account at big bazi, users must meet the following requirements:
- Must be at least 21 years of age.
- All information provided in the registration form must be accurate, complete, and up to date.
- Each person may create only one account. If the same person operates multiple accounts, all accounts will be closed.
- Opening multiple accounts from the same device or IP address is prohibited.
- The mobile number or email address provided at registration must be active and personal.
After registration is complete, big bazi reserves the right to verify the information on any account. If any discrepancy is found, the account may be temporarily suspended.
3 Identity Verification
big bazi may at any time request any of the following documents to verify a user's identity:
Accepted identity documents
- National Identity Card (NID)
- Valid passport
- Driving licence
Proof of address
- Bank statement (issued within the last 3 months)
- Utility bill (electricity, gas, or water — issued within the last 3 months)
If a user does not submit the required documents within 7 working days of an identity verification request, withdrawals may be temporarily suspended. Once verification is complete, the withdrawal facility will be restored.
To learn more about how we protect your information, please read our Privacy Policy.
4 Account Security
Users are fully responsible for the security of their own accounts. The following rules must be followed:
- Login credentials (username, password, and OTP) must never be shared with any third party.
- Use a strong password — at least 8 characters, including numbers and special characters.
- Always log out after using a public or shared device.
- If you suspect unauthorised access to your account, contact customer support immediately.
big bazi will not be liable for any financial loss resulting from account credentials falling into third-party hands due to user negligence.
5 Financial Transactions
Deposit
The minimum deposit amount at big bazi is ৳300. Accepted methods are bKash, Nagad, Rocket, Upay, and bank transfer (BRAC Bank, Dutch-Bangla Bank, Islami Bank, and other scheduled banks). Deposits must be made only from a method registered in the user's own name.
Transactions made from a third party's bank account or mobile number will be rejected and returned. Any processing costs incurred in such cases may be deducted from the sender's account.
Withdrawal
The minimum withdrawal amount is ৳800. The same methods — bKash, Nagad, Rocket, Upay, and bank transfer — apply for withdrawals. Withdrawal requests are generally processed within 10 to 45 minutes.
- Withdrawals may only be made using the same method used for the deposit.
- Withdrawals cannot be requested before the bonus wagering requirements have been met.
- Large withdrawal amounts may be held pending completion of identity verification.
Currency
All transactions are conducted in Bangladeshi Taka (৳). Transactions in foreign currencies are not accepted.
6 Bonuses and Promotions
Bonus offers at big bazi are subject to specific terms. Users should read the relevant terms carefully before accepting any bonus.
Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. For example, a deposit of ৳1,000 earns a bonus of ৳2,000, giving a total balance of ৳3,000; before withdrawing this bonus, bets totalling ৳2,000 × 15 = ৳30,000 must be placed.
General Bonus Rules
- No more than one bonus may be active at a time.
- A bonus may only be used in the game or section for which it was issued.
- big bazi reserves the right to modify or cancel any bonus offer.
- If evidence of bonus abuse or exploitation is found, the bonus will be cancelled.
- big bazi may set a maximum amount that can be won from a bonus in any single bet.
For currently active promotions and detailed terms, see the FAQ section.
7 Gaming Rules
The big bazi platform offers casino games, live casino, slots, and betting on cricket and other sports. Each game and betting section has its own rules, which can be found in the relevant section.
Betting Decisions
Once a bet is confirmed, it cannot be changed or cancelled, unless a technical issue or game provider error causes the bet to be voided. If a technical error affects the outcome of a game, big bazi reserves the right to void those bets and refund the original stake.
Network Issues
If a game is disrupted due to loss of internet connection, the outcome will be determined based on the data saved on the server. big bazi is not responsible for any loss caused by the user's device or internet connection.
Minimum and Maximum Bets
The minimum and maximum bet limits set for each game or market will be shown in the game interface. Bets outside these limits will not be accepted.
8 Prohibited Activities
The following activities are strictly prohibited on the big bazi platform. If any such activity is detected, the account will be closed and the associated balance may be forfeited:
- Operating multiple accounts for the purpose of bonus abuse.
- Manipulating games through hacking, using bots, or automated software.
- Money laundering or depositing funds from illegal sources.
- Attempting to artificially influence game outcomes.
- Sharing account credentials with another user or selling an account.
- Attempting to gain unauthorised access to the platform's systems.
- Attempting to deceive using false or misleading information.
9 Intellectual Property
All content published on the big bazi website and platform — logos, images, graphics, text, software, and sound — is owned by big bazi or the respective content providers.
This content is permitted for personal and non-commercial viewing only. The following activities are prohibited:
- Copying, redistributing, or modifying content.
- Using content for commercial purposes.
- Reverse engineering any part of the platform.
10 Limitation of Liability
big bazi strives to provide reliable services at all times. However, big bazi will not be liable in the following circumstances:
- Temporary service disruption due to technical reasons.
- Loss caused by the user's internet connection issues.
- Delays in third-party services (such as mobile banking).
- Account credentials being compromised due to the user's own carelessness.
- Unforeseen circumstances (force majeure) — including natural disasters, cyberattacks, or government orders that disrupt services.
In no circumstances will big bazi's total liability exceed the value of the relevant transaction.
11 Service Suspension and Termination
big bazi reserves the right to temporarily suspend or permanently close an account for any of the following reasons:
- Breach of these terms and conditions.
- Failure to complete identity verification.
- Suspicious activity detected on the account.
- The account has been inactive for an extended period (more than 12 months).
- At the user's own request.
Account closure request
Users who wish to close their account may do so by contacting customer support. Before closure, any pending bonus requirements must be met and any withdrawable balance should be withdrawn.
If you wish to temporarily or permanently close your account for responsible gaming reasons, please see our Responsible Gaming Guidelines.
12 Changes to Terms & Conditions
big bazi reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via their registered email or through notifications on the platform.
Continued use of the service after the date of any change will be considered acceptance of the updated terms and conditions. The latest version of the terms and conditions will always be available on this page.
13 Contact & Support
If you have any questions or complaints about these terms and conditions, big bazi's customer support team is ready to help. Support is available seven days a week, twenty-four hours a day — in both Bengali and English.
- Live Chat: available directly on the platform, for immediate assistance.
- Email: [email protected]
To learn more about us, visit our About Us page.