Responsible Gaming —
Protect yourself and your family
big bazi believes gaming should be enjoyable — not a source of stress or harm. On this page we will explain how to set your own limits, recognise warning signs, and get support when you need it.
big bazi's Commitment
big bazi is an entertainment platform — gaming here is meant to be enjoyable, not a guaranteed source of income. We want every player to play with awareness and within their own means. Our Terms and Conditions cover this in detail.
When gaming becomes a regular habit and starts affecting other areas of life — family, work, or finances — it is considered problem gambling. It is possible to get past this situation, and big bazi is here to support you.
We have built several self-control tools into our platform that you can use at any time. If anything is unclear, our FAQ section has straightforward answers.
Remember: Gaming should always be for entertainment. There is no guarantee of winning, and gaming is never the answer to recovering money you have lost. Set yourself a limit before every session.
big bazi's Responsible Gaming Principles
- Only players aged 21 or above may open an account and play
- Strict age verification is in place to prevent access by minors
- Players can set their own deposit limits, session time limits, and loss limits
- The self-exclusion option is always available and active
- Support is available 24/7 via live chat and email in both Bengali and English
- Support is proactively offered where problematic behaviour is identified
Self-Control Tools
big bazi gives you the ability to manage your own gaming habits. These tools can be activated at any time through live chat.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a process that takes several days.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, the system will automatically alert you or end the session.
Loss Limit
Set a limit that stops you from playing once you have lost a certain amount. This is an effective way to protect yourself from significant financial loss.
Bet Limit
Set a maximum amount you will place on each bet. Large bets placed in emotional moments are often a cause of losses.
Take a Break
Temporarily close your account for a set period — from 24 hours up to six weeks. During this time you will not have access to your account.
Self-Exclusion
Close your account for a longer period or permanently. Once this decision is made, the account cannot be reactivated before the chosen period ends.
To set any limit or activate self-exclusion, contact big bazi's 24/7 live chat support. Our team will assist you fully in Bengali.
Warning Signs of a Problem
If you notice the signs below, gaming is no longer in a healthy place — you should seek support now.
Chasing Losses
Repeatedly placing larger bets or making new deposits to recover losses is the most common sign of problem gambling.
Strain on Family and Social Relationships
If gaming is creating distance or conflict with family, friends, or colleagues, that is a warning signal.
Anxiety or Restlessness When Not Playing
Feeling irritable, restless, or having trouble sleeping when you stop gaming can be a sign of dependence.
Spending More Time and Money Than Planned
Consistently going well beyond the time or budget you set before playing — if this pattern keeps repeating, it is time to be careful.
Hiding Gaming Activity
A tendency to hide from family or close ones how much you are gaming or spending.
Gaming with Borrowed Money
Spending money meant for everyday expenses on gaming, or borrowing from others to play, is a serious warning sign.
Age Restrictions
Age is verified at the time of account registration and additional documents may be requested if needed. If there is evidence that an account is being used by a minor, that account will be closed immediately.
If you have younger siblings or children at home, use a password on your device and never share your account details. To learn more about big bazi, read our About Us page.
Ways to Get Support
If you or someone you know is struggling, support is available through any of the following.
big bazi Live Chat Support
Live chat support is available 24 hours a day, seven days a week in Bengali and English. Chat directly to set limits, take a break, or start self-exclusion.
Email Support
If you cannot talk right away, support is also available by email. The big bazi support team answers all questions in Bengali.
Family and Close Ones
Talk openly with family or a trusted friend. Dealing with a gaming problem with the support of someone close is much easier than facing it alone.
Professional Counselling
Consult a mental health specialist or addiction counsellor. These services are available at both government and private hospitals in Bangladesh.
Support Groups
Various support groups and communities work to help people deal with addiction. The experiences of those who have been through the same situation can show you the way forward.
Self-Assessment
Regularly review your own gaming habits. Keeping a record of how much time and money you are spending makes it easier to spot a problem early.
Healthy Gaming Habits That Work
Following these simple rules will keep gaming enjoyable.
Before you play, make sure you
- Only bet money that you can afford to lose without it affecting your daily life
- Set a time and money limit before you start playing and stick to it
- Avoid playing when you are angry, mentally exhausted, or after drinking alcohol
- Treat gaming as the cost of entertainment, not as a source of income
- Take regular breaks and spend time on other activities too
What you should never do
- Do not place bigger bets to recover lost money — this almost always leads to even greater losses
- Never play with borrowed money or by taking on debt
- Do not spend money set aside for bills, rent, or household needs on gaming
- Do not play for long stretches without a break
- Do not hide your gaming from family — being honest is the first step to staying safe
Frequently Asked Questions
Common questions and answers about responsible gaming.